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Furrion Warranty

Furrion Warranty

Thankyou for purchasing a Furrion product.


What isn't covered?


Furrion warranty is not insurance. FURRION WILL NOT BE RESPONSIBLE FOR ANY PROPERTY OR POSSESSIONS THAT ARE STOLEN, LOST, DAMAGED OR OTHERWISE WHILST USING ANY FURRION PRODUCT. Furrion shall not be responsible for the natural breakdown of materials that occurs inevitably with extended use, or defects caused by accident, abuse, misuse, improper care, animal attack, alteration, or normal wear and tear, incorrect wiring or use other than is intended purpose. In no event will Furrion be liable for incidental or consequential damages.

What is covered in the Furrion warranty?

Furrion warrants to the original purchaser that this product is free from defects for five years, unless otherwise indicated, from the date of purchase, except as qualified below. If Furrion determines that this product is defective, Furrion will, at its option, either repair or replace the products free of charge.

If you have any queries regarding the warranty of Furrion products, please contact us on support@furrion.com

To obtain warranty service, return the product, with proof of purchase, freight prepaid to the store from which it was purchased.

Furrion Quality report

Furrion’s entire product range has been put through rigorous testing to ensure all products are made and comply to the highest quality and safety standards. Every cordset and adaptor during production is subject to our 2000 Voltage spike test, with a resistance and continuity test completed after to ensure our products meet our long-term warranty requirements and surpass today’s International Safety Standards. All plugs apply to the National Electric Manufacturers Association (NEMA).

The following list is the tests we subject to all our products, to ensure 100% Furrion quality.

        ·         Test the direct current resistance of the wire conductors with a Safety standard analyzer.
·         Test the cable under cold and bended condition
·         Test the impact strength of the wire
·         Check the connection strength between the plug, connector and cable is subjected to exceed flexing
·         Test the moisture resistance, resistance of aging, low and high temperature in an Environment chamber
·         Test the fire resistance of insulating material
·         Test the resistance of the products to UV
·         Test the resistance   of   products to oil
·         Test the hardness of all insulation material
·         Measure thickness of all insulation
·         Test the tensile strength and elongation of cords
·         Test the intension between cable and plug connection.
·         Test the materials density using an Electronic density tester
·         Test the plug body and cable to check the retentivity of the materials
·         Test insulation of terminal to abrasion intension
·         Measure voltage, current, resistance and ampere, Digital thermoscope
·         Measure diameters using Micrometer callipers
·         Test the materials after heat deformation
·         Electrical terminal abrasion test
·         Analyze the product colour using a Spectrometer
·         Test a power load for the normal operating conditions. Break capacity and life operating of the products using a load test.
·         Supply a consecutive load current to test for temperature rise.
·         Test the fastness and wear-resisting of markings on the products, Marking fastness tester
·         Test the abrasion strength for the cable
·         Metallurgical testing
·         Resistance to rust test for tinned nickel plated etch metal products, Salt spray tester
·         UL1581 VW-1burning resistance tester (UL1581 VW-1, Fire resistance testing for all k cable
·         Provide constant resistance to water test of the cable
·         Accurately analyze heavy-metal element content of all kinds of products, ICP-AES tester
·         Analyze the organic content of all materials, GC/MS 

 

 

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